Utilities

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Electric, Water and Wastewater
Phone (260) 824-2500
Fax (260) 824-6044
utilities1@ci.bluffton.in.us
Utility office hours are Monday through Friday 8am – 5pm.

The City of Bluffton operates three utilities: electric, water and wastewater. For new service, a deposit of $150, is required; if you have a good credit reference from previous utility service or other sources, the deposit is $25. The deposit is refundable when leaving Bluffton Utilities’ service area.

New residents or current residents wishing to transfer service to a new location must sign up in person at the Utility Office in City Hall, 128 East Market Street.

Annual Quality Water Report (PDF) (2016)

Telephone
Phone companies that serve Bluffton:
AT&T  www.attsavings.com/internet-plans (800-742-8771)
Craigville Adamswells Telephone (260-565-3131)
Century Link (877-510-3957)
Frontier  (http://internet.frontier.com/local/Indiana/ and 1-877-259-9074)

Natural Gas
Natural gas is provided by Northern Indiana Public Service Company (NIPSCO). Their telephone number is 800-464-7726.

Cable Television
Mediacom (800-874-2924)

Craigville Adamswells  (260-565-3131)
Century Link (877-510-3957)
AT&T

Utility Payment Options

Bluffton Utility Bills include charges for electric, water, sewage and trash & recycling collection.  You may pay your bill by mail, have it automatically debited from your checking account or online using a credit/debit card as described below.

Office or Mail
Payment can be made by mail, by visiting the Bluffton Utility Office during normal business hours, or placed in the gray drop box located on the east side of City Hall.  The stub with your name and address must accompany your payment.

Utility office hours are Monday through Friday 8am – 5pm.

Automatic Debit 
You can pay your monthly bill electronically by using Auto Debit from your checking account. Stop by the Utility Office to sign up and you will need to bring a blank deposit slip.  You will receive your bill each month with the amount and date that it will be debited from your account.

Online Payment (Credit or Debit Cards)
By using your credit or debit card you can pay your bill 24 hours a day / 7 days a week.  You will need an email address to set up your online account.  There is a $3.95 charge per transaction.  Call the Utility Office at 824-2500 for your PIN number.

Please be sure to have your utility bill and credit or debit card with you.

Pay Online