A company’s reputation depends on personal experience. The marketplace’s perception of your brand influences your growth and expansion. Historically, that reputation was spread through advertising, Yellow Pages, or word of mouth. Now, the internet expands that process – everyone can influence public opinion. In today’s virtual environment, it’s important that you have the tools YOU need to keep your company’s reputation perfect. Find out more about reputation management and tools BBB offers to help you manage it.
Nichole Thomas, BBB’s Communications Director. Nichole is a graduate of Ball State University and served as the media relations director for the Indiana Department of Transportation before finding her home with the BBB.