Electric, Water and Wastewater
Phone (260) 824-2500
Fax (260) 824-6044
jon.oman@blufftonindiana.gov
Utility office hours are Monday through Friday 8am – 4:30pm.
The City of Bluffton operates three utilities: electric, water and wastewater.
For new residential customers a deposit is required.
If you have a good credit reference from a prior utility company or a good credit check (ran by Bluffton Utilities) the deposit is $25.00. Three ways to apply:
Online – (click on this link )
Call – 260-824-2500
Stop in at the Bluffton Utilities office at 128 East Market Street
If you do not have a good credit reference or choose not to have a credit check ran the deposit is $50.00. Three ways to apply:
Online (click on this link)
Call – 260-824-2500
Stop in at the Bluffton Utilities office at 128 East Market Street
Current residents wishing to transfer service to a new location may email changes to utilities@blufftonindiana.gov, stop in at the Bluffton Utilities office at 128 East Market Street or call 260-824-2500.
Residents may view or pay their bill online by contacting the Utility Office at 824-2500 to register your account.
E-billing
You now have the option to go paperless and receive your Bluffton Utility bill through email. Download the attached form and return to Bluffton Utilities. Form
Utility Payment Options
Bluffton Utility Bills include charges for electric, water, sewage and trash & recycling collection. You may pay your bill by mail, have it automatically debited from your checking account or online using a credit/debit card as described below.
Office or Mail
Payment can be made by mail, by visiting the Bluffton Utility Office during normal business hours, or placed in the gray drop box located on the east side of City Hall. The stub with your name and address must accompany your payment.
Utility office hours are Monday through Friday 8am – 4:30pm.
Automatic Debit
You can pay your monthly bill electronically by using Auto Debit from your checking account. Stop by the Utility Office to sign up and you will need to bring a voided check or a letter from your bank that has the routing number and your account number on it. You will receive your bill each month with the amount and date that it will be debited from your account.
Online Payment (Credit or Debit Cards)
By using your credit or debit card you can pay your bill 24 hours a day / 7 days a week. You will need to provide an email address to the utility office to set up your online account. There is a $3.95 charge per transaction.
To register and either view or pay online please be sure to have your utility bill and credit or debit card with you.
Pay Online or View My Current Bill
Frequently asked questions funding public Fire Protection
Annual Quality Water Report (PDF) (2022)
Telephone
Phone companies that serve Bluffton:
AT&T – www.attsavings.com/internet-plans (800-742-8771)
Craigville Adamswells Telephone (260-565-3131)
Century Link (877-510-3957)
Frontier http://internet.frontier.com, 1-877-259-9074 and in Spanish
Natural Gas
Natural gas is provided by Northern Indiana Public Service Company (NIPSCO). Their telephone number is 800-464-7726.
Mediacom (800-874-2924)
Century Link (877-510-3957)
AT&T Existing Customers
AT&T
Dish and http://latino.usdish.com/paquetes
DirectTV
