Water Distribution

Dave Hendricks
Water Distribution
612 East Spring Street
Bluffton, IN 46714
Phone: (260) 824-4310
Email Dave Hendricks

Bluffton’s Water Distribution System includes four elevated storage tanks, seven wells that each run approximately 300’ deep, and approximately 74 miles of water main, which ranges in size from 4-16” in diameter. The distribution staff is led by DSL-certified operators.

The Water Distribution Group is responsible for maintaining the water distribution system, which includes activities such as responding to leak investigations, performing regular maintenance on fire hydrants and water valves, flushing water mains, making repairs to existing public water infrastructure, reviewing backflow prevention reports, and performing hydrant flow testing.

Water Conservation Tips:

  • Repair leaky toilets to avoid excess water usage
  • Repair leaky faucets as well, inside and out
  • Turn off the water while brushing your teeth or shaving
  • Take short showers instead of baths–a typical shower uses five to ten gallons of water a minute!
  • Install water-saving shower heads or flow restrictor to cut that flow to three gallons per minute instead of five or ten gallons
  • Only run your dishwasher when it’s full
  • When buying new appliances, look for water-saving models
  • Use a broom to clean driveways instead of a garden hose

Cold Weather Tips:

Unprotected water pipes can be subjected to sub-freezing temperatures in Indiana winters. Here are some tips to avoid froze pipes and costly bursts or repairs:

  • Insulate pipes located near outside walls or in unheated areas using special wraps or insulation
  • If your house sits on a crawl space, close all air vents located in the foundation wall
  • Disconnect outside hoses from spigots before temperatures fall below freezing
  • Know if your home has a main shut-off valve and where it’s located
  • If you home doesn’t have a main shut-off valve, know where your meter pit and curb box are located
  • If your pipes DO freeze, apply heat to the frozen area using a hair dryer, heat lamp, light bulb, or space heater. Do not use a torch or open flame.

Water Quality Issue Reporting

Water quality is a priority for the City of Bluffton. To help us better understand how our water system is performing, we ask customers who are experiencing water qualities issues to please report them by clicking the button below.

 Thank you for your help!

Additional Information:

Annual Water Quality Report (PDF) (2023)

Help protect our infrastructure! Remember to dial 8-1-1 before you dig.

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